St Kilda Ferry is excited to be welcoming 2 new crew members to the family.

About the roles:

COXSWAIN

St Kilda Ferry looking for a casual Coxswain to work through late spring and summer with the
potential for ongoing employment for the right candidate.

Duties include but not limited to:
● Vessel operation
● Crew management
● Vessel maintenance
● Customer service
● Ticket sales and onboard purchase
● Onboard commentary
● Work under direction of Operations Manager

About you:
● Provides exceptional customer service by having excellent communication and interpersonal
skills
● Demonstrates excellent public speaking skills
● Ability to engage with guests on a personal level
● Understands and has a commitment to adhere to all St Kilda Ferry operational procedures
including OH&S
● Demonstrates a high level of attention to detail
● Ability to lead and work harmoniously within a small team
● Availability to work weekends and public holidays
● Be well presented and possess a friendly and professional approach
● Highly motivated and energetic
● Experience operating a twin jet vessel (preferred)
● Experience operating in the local area (preferred)
● Hold a current RSA (or willing to obtain)

Essential:
● Valid Coxswain Gr 1 NC Certificate of Competency
● Valid First-aid and CPR
● Highly developed interpersonal and solution focused skills to provide excellent customer
service
● Strong verbal communication skills
● Experience working well in a small team

DECKHAND/TICKET SELLER

St Kilda Ferry is looking for a Deckhand/ticket seller to join our team.
The role will commence mid-late spring, regular work will be available throughout the summer with
possibilities to work throughout the year for the right candidate.

Duties will include but not limited to:
● Customer service
● Ticket sales and onboard purchase
● Working under direction of the Master and Operations Manager
● Maintenance and cleaning of the vessel
● Daily set up and pack down of ticket stand
● Safety briefings
● Onboard commentary
● Lines work- tying up vessel and lowering and stowing of gangplanks

About you:
● Provides exceptional customer service by having excellent communication and interpersonal
skills
● Demonstrates excellent public speaking skills
● Ability to engage with guests on a personal level
● Willingness and enthusiastic to learn and follow St Kilda ferry’s Operational procedures
including OH&S
● Demonstrates a high level of attention to detail
● Ability to work harmoniously within a small team
● Availability to work weekends and public holidays
● Be well presented and possess a friendly and professional approach
● Highly motivated and energetic - ready to learn

Essential:
● Proven ability to deliver exceptional customer service
● Confidence in public speaking
● Hold or willing to obtain a Victorian RSA

How to Apply:
Send your cover letter and resume to ashkr@stkildaferry.com.au detailing your skills and experience,
and why you would like to join our team. Please also include the role you’re applying for in the
subject of the email. Applications close September 30th or when we find the right candidates.