FAQs
A bunch of questions get asked on the regular, here are some answers.
No ticket coming. Your confirmation is your ticket and the date and time is on your confirmation email or text.
It's a bit confusing but its the system that we are using.
Date is written backwards on and time in 24hr time
For example 250330 19:10 Penguin Cruise = Penguin Cruise departing at 7:10pm on the 30th of March 2025
If you can't see this, simply click on order summary and it should appear.
If in doubt give us a call on 0481 416 215 and we'll look you up in our system
Williamstown transfer is for passengers coming from the Westside. Our vessel the Coastal Flyer lives in Williamstown so we thought what a great opportunity to give the community in the west an option to travel via ferry to the Penguin cruise.
You have the option to go across on any other schedules services on that day, grab lunch, dinner a drink, enjoy the many things St Kilda has to offer before joining us once again for the Penguin cruise.
after the penguin cruise finishes again in St Kilda the boat will return directly back to Willimstown.
The transfer fee is 50% off a normal St Kilda return fare.
Yes, however you’ll need to call us to discuss how to book your carer a free ticket with a code.
Yes we allow dog onboard, however, we ask that dogs are well supervised for the comfort of our other passengers. Note some dogs are frightened by our gangplank (ramp), if this is the case the dog will need to be carried onboard.
No dogs permitted on our Sunset Penguin cruises.
Unfortunately for the most part no.
However if the person is able to walk assisted up a ramp with handrails and down two steps into the boat our crew will be more than happy to assist less mobile passengers.
Temporary boarding location, departure now at end of new pier. Meeting location down the ramp to the right of the Kiosk. Boat leaves from the floating landing.
Once the old St Kilda Pier is demolished our new boarding will be only 50m up the pier from the lower landing on the righthand side.
The Sunset Penguin Cruises depart 15minutes before sunset so the times change with the sunset, best to check the Sunset Penguins cruise page for dates and times
Departing St Kilda Pier
The cost is:
$65 for adults
$60 for Concessions
$40 for kids aged 4-16yrs
Kids under 4 years travel free but they still must have a booked ticket.
Including a transfer from Williamstown
The cost is:
$82 for adults
$76 for Concessions
$44 for kids aged 4-16yrs
Kids under 4 years travel free but they still must have a booked ticket.
Yes you can, however, we ask that you consider the other guests onboard, this is not a party boat.
We have a small onboard toilet. We also serve an assortment of alcoholic and non-alcoholic cold drinks. We also light snacks onboard.
Williamstown
We recommend Ann St just down from the Police station, usually lots of room and it’s also unlimited and free.
St Kilda
Best spot to park is the St Kilda Sea Baths
Port Melbourne
There is plenty of paid street parking usually available very close to our wharf behind Mr Hobson’s café.
The cost is dependant on how far you travel and where to and from.
Best check out our pricing page.
Services between
- Williamstown and St Kilda: 25-30 minutes
- Williamstown and Port Melbourne: 15-20 minutes
- St Kilda and Port Melbourne: 55-60 minutes
- Sunset Penguin cruise: 1 hour
We allow up to 4 bikes as standard on our passenger ferry services. To bring a bike we need advanced notice before you book en ensure we have space. On some busier services we may need to strap bikes to the front of the boat resulting in potential sea spray, this is at your own risk.
Bikes tickets can be purchased in person or over the phone for an additional $4 each way.
If you have questions not answered here please contact us and ask.